WhatsApp Business
Manage WhatsApp customer conversations, approved templates, campaign replies, delivery events, and automation workflows.
Meta Business Platform
Manage Meta business channels from one workspace.
KasiTek helps businesses use WhatsApp Business, Facebook Pages, and Instagram Business for customer messaging, social publishing, automation, and reporting through official Meta business APIs.
Multi-Inbox Management
WhatsApp, Facebook, and Instagram conversations in one workspace
Live
WhatsApp
Can I get a quote for tomorrow?Facebook
Is the Randburg branch open today?Instagram
Please send the booking link.Agent
Assigned to sales. Follow-up reminder set.Facebook Pages
Connect Facebook Pages to manage messages, page activity, comments, and customer engagement from the KasiTek workspace.
Instagram Business
Support Instagram messaging, content workflows, post activity, comments, and account engagement in one operating layer.
What Clients Use KasiTek For
Messaging, publishing, automation, and reporting.
KasiTek provides the workspace layer around connected Meta channels. Clients keep ownership of their business accounts and grant the permissions needed to deliver the service.
Connect client-owned Meta business assets with permissioned account access
Manage messages, replies, comments, and customer conversations across multiple inboxes
Create, schedule, and manage Facebook and Instagram social content workflows
Use WhatsApp approved templates for customer updates, reminders, and campaigns
Route conversations to staff, trigger automations, and hand off from AI to humans
Track message status, webhook events, campaign activity, and engagement reporting
Official API Access
KasiTek is built for permissioned Meta integrations and official platform APIs. It is not based on unofficial WhatsApp Web scraping or grey-market sending tools.
AI With Handoff
AI can draft replies, answer routine questions, qualify leads, trigger workflows, and hand conversations to staff when a human response is needed.
Operational Visibility
Teams can track delivery, engagement, campaign activity, inbox volume, automation outcomes, and staff handoff across connected channels.
Platform Data
Data is used to provide the connected service.
KasiTek uses Meta platform data only to operate the workspace, inbox, publishing, automation, reporting, support, and security features requested by the connected client.
Meta business account, Facebook Page, Instagram Business, and WhatsApp Business Account details
Connected phone number, profile, page, channel, and permission information
Messages, comments, replies, media metadata, templates, posts, and campaign records
Delivery, read, engagement, webhook, analytics, and operational status events
Dashboard user activity needed for security, support, troubleshooting, and audit history
For Businesses and Client Teams
Connect the channels your customers already use.
Start with WhatsApp, Facebook, Instagram, or a full Meta-connected workflow. KasiTek can support self-serve product access, managed rollout, and custom implementation work.